Terms and Conditions

Terms and Conditions

Your access to and use of the IKEA Gift Account website - this site - is subject to the following  terms and conditions which, by accessing and browsing this site, you accept without any limitation or qualification.

General Disclaimer

The content if this site is provided by Voucher Express. Whilst Voucher Express has endeavoured to ensure that all information on this site is correct, the contents of this site are provided to you "as is" without representation or warranty of any kind (express or implied) including, without limitation, any implied warranties of merchantability, fitness for a particular purpose or non-infringement.

Voucher Express accepts no liability for any statement, inaccuracy or omission on this site.

Voucher Express accepts no liability for any direct, special, indirect or consequential loss or damages of any kind resulting from the use of any information obtained directly or indirectly from this site or for any viruses that may infect your computer equipment or other property on account of your access to, use of, downloading of or browsing in this site. All such liability is excluded to the fullest extent permitted by law.

The information on this site is subject to change and may be amended or withdrawn at any time without notice. These Conditions of Use may be changed at any time without notice.

Use of information provided to Voucher Express

All information collected by Voucher Express is stored and handled in accordance with the Data Protection Acts (1984 and 1998).

Personal and financial information collected on this site is used for the sole purpose of processing and delivering your order. During checkout you will be asked to "opt in" to receive information from Voucher Express.

Financial and payment details such as credit/debit card numbers are removed from our database immediately following payment.

All information supplied in our 'feedback' form will be used solely for the purpose of responding to your query or suggestion.

Please note: Posting or transmitting any unlawful, threatening, defamatory, obscene or other inappropriate material is prohibited.


Visitors may read, view, print and download one hard copy of the material for their personal, non-commercial use only.

Visitors may not copy, distribute, sell, publish, display, transmit, reproduce or decompile any part of the material by any means (electronic or not) or for any purpose include it in any derivative works.

Trademarks and Intellectual Property

Trademarks, service marks and logos displayed on this site belong to Voucher Express or to the retailers represented on the site.

Nothing contained on this site should be construed as granting any license to use any trademark, service mark of logo displayed on this site without the express written permission of Voucher Express and/or the retailer(s) concerned.


This site is controlled and operated by Voucher Express from its offices in the UK. Voucher Express makes no representation that material in the site is appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable.

If for any reason any provision of these Conditions of Use are determined to be void or unenforceable, then to the extent and in the places only where such provision is determined to be void or unenforceable it shall be severed and the remaining provisions shall continue in full force and effect.

These terms and conditions and anything in this site shall be governed by English Law and all matters in connection with them shall be determined by the English Courts.

IKEA Gift Card T&Cs

Gift cards can generally be bought in one country and used in another country. The exchange value will be automatically calculated in the IKEA iPay system with the valid local exchange rate. There are a few exceptions which you can see below.

Gift cards can be bought and redeemed in all stores in these countries:

Australia*, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Russia, Slovakia, Spain**, Sweden, Switzerland, United Kingdom & USA.

* except the stores in Adelaide & Perth
**except the stores in Lanzarote, Tenerife, Mallorca & Gran Canaria

Gift cards CANNOT be bought/redeemed across stores in these countries:

Australia: (Adelaide & Perth), Croatia, Cyprus, Greece, Hong Kong, Iceland, Israel, Kuwait, Lithuania, Malaysia, Puerto Rico, Romania, Saudi Arabia, Singapore, Spanish Islands, Taiwan, Thailand, Turkey & United Arab Emirates.

  • To check the balance of an IKEA Gift Card, visit or call any IKEA store.
  • No cash change will be given on purchases made using a Gift Cards.
  • Gift cards cannot be returned or refunded, except in accordance with your legal rights. The balance cannot be converted into cash.
  • The value on the card(s) cannot be used to pay credit card or IKEA Business account balances.
  • The balance on the card(s) can be controlled at any IKEA store, or by the phone via the Contact Centre.
  • The card(s) remain the property of IKEA UK and Ireland Ltd, and may not be tampered or interfered with, without our consent.
  • Gift card(s) can be used as a complete or partial payment in all the above IKEA stores including online.
  • There are no limitations on how many times a card(s) can be used (until the balance is £0.00).
  • The card(s) have no expiration date.
  • If card(s) are found, please return to the nearest IKEA store.
  • IKEA is unable to replace card(s) if lost or stolen.